San Diego Service Jam Postponed
The health and safety of our community is our top priority. Schools are transitioning classes online, companies are encouraging employees to work from home, and events with large amounts of attendees are being cancelled or postponed. With the recent news around the COVID-19 (coronavirus), we are all being encouraged to take preventative measures.
Taking all of this into consideration, and with our Jammer’s best interest in mind, the San Diego Jam Organizers have decided to not move forward with the Service Jam at this time (March 20th through March 22nd). While we are all terribly disappointed about the postponement of our event, our concern is for the health and well-being of every Jammer.
The Jam will go on at a future date, so please stay tuned to this website, and get on our mailing list for updates, rescheduled event tickets, and more.
Overview:
Each year design thinking enthusiasts in 100+ cities worldwide participate in a weekend of using service design tools to solve community problems as part of the Global Service Jam. On March 20-22, 2020, San Diego will host its second Service Jam! “Jammers” are designers, artists, business people, mothers, community members, students, humans and citizens. They meet with one goal in mind: to create, prototype, and publish a new service in less than 48 hours.
The Jam will include practitioner “flash talks” from notable design thinkers and others along with tactical coaching and mentorship from practitioners and scholars of design while you “Jam” throughout the weekend!
What you get for your ticket:
48 hrs of semi-structured learning (& more importantly, doing) service design
Networking with other local design enthusiasts of all levels & backgrounds
Meals during the Jam (breakfast x2, dinner x2, lunch)
Swag from our partners & sponsors
The chance to win prizes including a month hot desk membership at WeWork
A weekend of service design doing with of experts, newbies, and community members inspired to design for good. Sign up to be part of this year’s event!
San Diego Service Jam is a weekend-long service design workshop to develop new services, using design thinking tools like brainstorming, user research, and rapid prototyping & testing.
After revealing the Jam’s global secret theme on Friday night, we’ll break into teams and start working. The challenge is to identify and understand a real-world need, ideate and prototype concepts, and deliver a solution by Sunday afternoon.
Both newbies and experts are welcome. You'll walk away with new tools for your service design toolkit, share a few scrumptious meals with new friends, and create solid service prototype with a team of fellow designers.
Photo credit: Mara Bosnak, Ken Soto, SD Service Jam 2019
2020 Speakers, Mentors and Coaches
UC San Diego Design Lab & Dept. of Cognitive Science
Product Rebels
Mentors and Coaches
ServiceNow
CGI
Unlocked, Inc.
TOOTRis
Booz Allen Hamilton
colab interactive
2019 Speakers, Mentors and Coaches
Nielsen Norman Group
Arthur
NewSchool of Architecture & Design
ServiceNow
Mentors and Coaches
Garofalo UX
ResMed
ServiceNow
Schedule:
FRIDAY, MARCH 20, 2020
5:00 PM Arrival and Check-in5:30 PM Jam Kickoff
- Tour of space
- Flash Talk (Presentation): What is Service Design?
- Group Activity
7:00 PM Dinner (provided by SD Service Jam)
8:00 PM Announcement of Secret Global Theme!
8:15 PM Problem Statement and Team Formation
9:15 PM Team Activity and Experimentation
9:45 PM Announcements and Wrap-up
10:00 PM End of Day 1
SATURDAY, MARCH 21, 2020
9:30 AM Arrival and Breakfast (provided by SD Service Jam)10:00 AM Flash Talk: Research & Sensemaking
10:30 AM Teams Prepare and Conduct Research
12:00 PM Lunch (on your own "in the field")
2:30 PM Teams Begin Sensemaking
4:30 PM Sensemaking Shareout
5:00 PM Flash Talk: "Ideation & Prototyping"
5:30 PM Teams Ideate, Iterate
6:30 PM Dinner (provided by SD Service Jam)
7:30 PM Back to Teamwork
8:30 PM Teams Experiment, Prototype
10:00 PM End Day 2
SUNDAY, MARCH 22, 2020
10:00 AM Breakfast (provided by SD Service Jam)10:15 AM Flash Talk: Prototyping & Testing
10:30 AM Team Co-creation, Iteration, Prototyping
12:30 PM Lunch (provided by SD Service Jam)
2:00 PM Team Completes Final Prototype
2:30 PM Teams "Show and Don't Tell"
4:30 PM Closing Reception
5:00 PM End Day 3
Venue:
TBD
Got questions? Want to get involved?
Get in touch!
2019 Sponsors
Special thanks to our sponsors for making last year’s budget-neutral event possible (and affordable) to Jam, especially The Creative Group!
The Creative Group is a leader among creative and marketing staffing agencies. Our expert recruiters specialize in connecting digital, marketing and creative talent with the best companies. We believe working happy is the only way to work, and we have made it our mission to help people find fulfilling jobs and help companies build happy, productive teams.
Launch Sponsors
Promotional Sponsors
Design Forward Alliance
DFA Executive Sponsor
Scott Robinson
About the Organizers
Brian LeDuc
Brian works in the emerging future of higher education (he tweets (and writes) about it; a lot). With experience on campus supporting students through leadership education, implementing tech to improve retention and graduation rates, running a code school in DC, he is now helping Universities (re)design the higher ed experience. Placing the student at the center is the common thread in his background. When he’s not at the Lab, he’s probably kayaking, playing golf, drinking an IPA or working on his startup, Best Monday Ever.
Grace Rieger
Grace wants to Turbo your Taxes, especially if you own your own gig. She serves as a Product Manager at Turbo Tax, and has been a ‘Jammer’ in DC since 2016. An architect at her core and a supply chain manager by training, she loves knocking down ugly walls (in software) and co-designing simpler, more elegant solutions. On most days she’d rather be outside (especially now that she’s back in San Diego, where she grew up), and she knows most Golden Retrievers in her neighborhood by name.